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Complaints

 

The School expects all school users (including pupils, parents and visitors) to treat staff and other school users with the courtesy and respect that they would expect to receive themselves.

Where you have concerns about the school curriculum or other matters surrounding your son or daughters education, these will be discussed, as far as possible, within informal contact and meetings with the appropriate teachers, senior staff, the SENCo or the Headteacher. It is hoped that your concerns can be resolved speedily and amicably. We are happy to receive regular communications from parents either via telephone or email and arrange regular review meetings to discuss progress as well as having information and parents’ evenings.

Where a particular difficulty cannot be resolved a complaint can be registered with the Chairman of the Governing Body who can be contacted via the school. The school follows a complaints procedure that follows local and national guidelines.

If you would like a copy of our complaints procedures please contact the school office or access it here